Privacy Policy
Privacy Policy Last updated: April 2026
— Introduction
GBA Therapy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
— Information We Collect
Information you provide directly: • Name • Email address • Phone number • Information submitted through our contact form • Details shared during consultations • Any health‑related information you choose to disclose
Information collected automatically: • IP address • Browser type • Pages visited • Basic website analytics
We do not use this information to personally identify you.
— How We Use Your Information
We use your information to: • Respond to enquiries • Provide nutritional therapy and related services • Maintain accurate client records • Send appointment confirmations or updates • Improve our website and services • Meet legal or regulatory obligations
We do not sell or share your information with third parties for marketing.
— Legal Basis for Processing
We process your data under the following legal bases: • Consent — when you submit a form or share information • Contract — when we provide services to you • Legal obligation — for record‑keeping and compliance • Legitimate interest — to operate and improve our business
— How We Store & Protect Your Data
We take appropriate measures to keep your data secure, including: • Password‑protected systems • Secure storage of client notes • Limited access to personal information • Encrypted communication where possible
We keep your information only as long as necessary for service provision and legal requirements.
— Your Rights
Under UK GDPR, you have the right to: • Access your personal data • Request corrections • Request deletion (in certain cases) • Withdraw consent • Object to processing • Request a copy of your data
To exercise these rights, contact: ellie@gbatherapy.com
— Cookies & Tracking
Our website may use basic cookies or analytics tools to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.
— Third‑Party Services
We may use trusted third‑party providers for: • Website hosting • Email communication • Online booking or payment systems (if applicable)
These providers are required to keep your information secure and confidential.
— Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
GBA Therapy Email: ellie@gbatherapy.com Location: Eastleigh, Hampshire, UK
— Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.
